The ADP Document Cloud is an online document repository for storing and managing employee related documents for a client. The original problem was that clients had no centralized access point for storing employee specific documents so each time they uploaded a file about an employee, the file was stored in a specific feature’s database, usually without any way of retrieving it. This prompted clients to not trust storing their files in ADP systems, but instead would keep massive filing cabinets full of hard copies for each employee related document. For this project, that’s all the guidance I got beside a deadline to show something cool to executives a week later at our headquarters.
At this point I had to come up with an easy to use and intuitive interface to solve a problem that I’m not sure clients realized they had, so I started sketching. Getting new documents into the system was the easy part as I saw it; my larger concern was all the documents that are already in folders gathering dust somewhere and how easy would it be for users to get those documents into this new repository. My approach for the project was a mobile first design approach because I was thinking that rather than having to scan every document, the client could utilize a device’s camera to snap a picture of the document for easy upload while within the app. For Phase I though, we decided to focus only on how to handle new documents clients were uploading into ADP systems via a desktop computer.
About 8 months after launch the feature had generated upwards of $6 million of annual recurring revenue. Later that year I was the first UX Designer to receive the ADP President’s Award; 1 of 35 recipients out of 7,500 employees in that branch of the organization. My UX design and vision on ADP Document Cloud was viewed as the most innovative ADP design for several years after and used as a gauge for other ADP products.
Below is a concept that I worked on with another designer a couple years later where we wanted to bring some new patterns and the ADP visual design language to the outdated interface. To my knowledge the concept was never implemented, but it was fun to put together.